This is the question I have been posing the researchers at a conference: for the attendees, is it better for them to learn something new or for them to get validation that they are already doing the right thing?
Maybe I’m being a little mischievous – it’s not an ‘either/or’, but rather a continuum.
In lots of ways I prefer to learn something new – but today I’m at the other end of the spectrum. Today I’m listening to presentations about an IT security issue and whilst I hear about different companies doing it their own way, I have not yet heard anything that I didn’t know. And this is good news – I don’t have to panic and make a drastic change.
Isn’t this a little counter-intuitive? I’ve come to a series of presentations with the underlying hope that I don’t learn something brand new (unless it’s a game changer).
I call it validation and reassurance.
Am I right?